Privacy Policy

Privacy is important to us. We have put together this information to explain how we use and store data collected through this website and through other types of contact you may have with us. This policy refers to information collected outside of a research or evaluation project (we provide participants in these projects with project specific information about the collection, use and storage of data).

How we collect data

We collect data when you:

Fill out the contact form on our website
Call or email Lorna Bell Research about our services
Browse our website

The type of information we collect

Our contact form asks you to provide your name, email address, phone number and a message to explain why you are getting in touch with us.

We will also ask for this information if you get in touch with us by phone or email.

When you browse this website, your computer's internet protocol (IP) address is automatically collected.

Why we collect this information

We collect this information so that we can provide you with the information that you have asked for or to provide you with our services.

How we store and use this information

The Lorna Bell Research website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to share information about our services with you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix stores your data on secure servers behind a firewall. Wix has servers all over the world and information may be stored outside of Europe. Wix.com participates in, and has certified compliance with, the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework.

More information on Wix’s privacy policy is available here.

Any information provided via email is stored in Lorna Bell Research’s Gmail mailbox. Gmail is an email service provided by google. Google have servers around the world and any information provided by email may be processed outside of the EU. Google complies with EU-US and Swiss-US Privacy Shield Frameworks.

More information on Google's privacy policy is available here.

How long we keep information will depend on the nature of your contact with us and any contract that you may have with us. We won't keep your information any longer than we need to. We will review retention periods regularly to ensure that your information is deleted when it is no longer needed.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit to make websites work properly.

Two types of cookies are used on Wix sites.

Session cookies are erased when you close your browser and do not collect information from your computer.

Persistent cookies are stored in your computer's memory until they expire or until you delete them. These cookies collect information about user preferences and browsing behaviour.

Please refer to the help and support area on your internet browser to find out how to delete or manage cookies.

More information about cookies is also available at www.aboutcookies.org.

Updates to this Policy

We reserve the right to modify this privacy policy at any time so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website.

How to contact us

If you would like to access, correct, amend or delete any personal information we have about you, please get in touch by emailing contact@lornabellresearch.co.uk or phoning 07592565662.

Last updated May 2018